Privacy Policy

Golden Shore Logistics (“GSL,” “we,” “us”) is a freight and logistics company headquartered at 351 Paseo Nuevo, Floor 2, Santa Barbara, CA 93101. This policy explains how we handle personal information when you use goldenshorelogistics.com, request a quote, track a shipment, or otherwise do business with us.

1. Information we collect

We may collect:

• Identity and contact data: name, company, business email, phone, and job title, typically from a quote or support request.
• Shipment data: bills of lading, booking numbers, container numbers, commodity descriptions, origin/destination, and consignee or shipper contacts needed to move freight through Los Angeles, Long Beach, and Hueneme terminals.
• Communications: emails, calls to our operations desk, and messages submitted through this website.
• Technical data: IP address, browser type, device, and pages visited. We do not sell personal information.

2. How we use information

We use personal information to:

• Provide ocean, air, drayage, warehousing, and customs services.
• Track cargo, coordinate terminal appointments, and communicate status to authorized parties on the file.
• Respond to quote requests and operate this website.
• Meet legal, customs, security, and recordkeeping obligations that apply to international and interstate freight.
• Protect against fraud, claims, and misuse of our services.

3. Sharing

Freight cannot move without sharing necessary details with steamship lines, marine terminals at Los Angeles, Long Beach, and Hueneme, customs brokers, truckers, warehouses, railroads, and government authorities (including U.S. Customs and Border Protection). We share only what is required for the move or required by law. We do not sell or share personal information for cross context behavioral advertising.

4. Cookies and analytics

This site may use essential cookies to operate pages and forms. If we use analytics, it is to understand how the site is used, not to build advertising profiles. You can control cookies in your browser.

5. Retention

We keep shipment and customer records for as long as needed to provide the service, resolve claims, and meet legal retention rules for freight and customs files, then delete or remove identifying details from them when no longer required.

6. Security

We use reasonable administrative, technical, and physical safeguards appropriate to a waterfront logistics operation. No method of transmission or storage is completely secure.

7. California privacy rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) may give you the right to:

• Know what personal information we collect and how it is used.
• Access and request deletion of personal information, subject to legal exceptions (including records we must keep for a shipment, claim, or government filing).
• Correct inaccurate personal information.
• Opt out of sale or sharing. We do not sell personal information.
• Not be discriminated against for exercising these rights.

To submit a request, email shuron@goldenshorelogistics.com with the subject “California Privacy Request” or write to us at the Santa Barbara address above. We may need to verify your identity and your authority to act on a company’s file. You may use an authorized agent as permitted by law.

8. Children

Our services are for business customers. We do not knowingly collect personal information from children under 16.

9. International transfers

Cargo data may be processed in the United States and in origin or destination countries as required to complete an international move.

10. Changes

We may update this policy. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.

11. Contact

Privacy questions: shuron@goldenshorelogistics.com
Phone: 833-285-4621
Golden Shore Logistics, 351 Paseo Nuevo, Floor 2, Santa Barbara, CA 93101